Refund policy

Last updated: November 3, 2026

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle, the Merchant of Record for all our orders. To request a refund, visit paddle.net and look up your order, or contact us at jeffreynormore+bingo@gmail.com.

After a refund

Once a purchase is refunded, any event session from that purchase that has not yet been launched can no longer be launched.

Refunds are also subject to Paddle's Refund Policy.